Description

The Emotionally Intelligent Leader: Building Trust, Influence, and High-Performing Teams

Leadership is not just about managing tasks, meeting goals, or making decisions—it is about understanding people. Emotional intelligence is one of the most important skills leaders can develop to build trust, strengthen relationships, navigate difficult conversations, and create high-performing teams.

In this interactive session, participants will explore the five key components of emotional intelligence: self-awareness, self-regulation, motivation, empathy, and social skills. Through real-world leadership examples and practical strategies, attendees will learn how to recognize and manage emotions, communicate more effectively, resolve conflict, inspire others, and lead with greater confidence and influence.

Whether leading a team, managing change, or developing future leaders, emotional intelligence can be the difference between simply managing people and truly leading them.

Learning Objectives:

• Understand the core principles of emotional intelligence and their impact on leadership.
• Recognize how emotions influence decision-making, communication, and team dynamics.
• Develop strategies to improve self-awareness, empathy, and relationship management.
• Apply emotional intelligence techniques to build trust, strengthen teams, and improve workplace performance.
• Create a personal action plan for enhancing emotional intelligence as a leader.

This session will provide attendees with practical tools they can immediately apply to become more effective, influential, and emotionally intelligent leaders.

About Samah

Samah Hamam is a leader in healthcare with 18 years of experience at Blue Cross Blue Shield of Michigan. She holds a Master’s degree in Organizational Leadership. Samah is a Life and Career Coach with more than 10 years of experience helping individuals achieve personal and professional success. Through her leadership, coaching, and educational work, she is passionate about empowering others, fostering growth, and creating lasting positive impact.